Nov 14, 2023

The Best eCommerce Platforms for Small Businesses.

eCommerce platforms have emerged as powerful tools for businesses to sell products and services online. When there are so many options available, it can be overwhelming to choose the right platform for your business needs. In this article, we will explore the best eCommerce platforms for small businesses and how to make the right choices for growth.


What is an eCommerce Platform?


An eCommerce platform is not just a website builder or a simple online store template. It is a comprehensive solution that provides all the necessary tools and features to run a successful online business.


When you choose an eCommerce platform, you gain access to a wide range of features that simplify the process of setting up and managing your online store. These platforms often include customizable website templates, allowing you to create a visually appealing and user-friendly online store without any coding knowledge.

Some of the key features of an eCommerce platform to look out for are:

  • Product catalogs – where you can showcase your products or services, including detailed descriptions, high-quality images, and pricing information.
  • Shopping cart functionality – this allows customers to add items to their cart, review their selections, and proceed to checkout. The shopping cart is integrated with payment gateways, which securely process customer payments and facilitate transactions.
  • Order management tools – help you keep track of your sales, inventory, and customer data. You can easily manage and fulfill orders, generate invoices, and track shipments, ensuring a smooth and efficient operation.

With an eCommerce platform, small businesses can compete with larger retailers and reach a wider audience. Gone are the days when physical stores were the only way to sell products. Now, with just a few clicks, you can set up an online store and start selling to customers from all over the world.

Importance of eCommerce for Small Businesses

eCommerce platforms offer numerous benefits for small businesses, making them an essential tool for growth and success in today’s competitive market.


An online store allows you to reach a wider audience. Unlike a physical store, which is limited by location and operating hours, an eCommerce platform enables you to sell your products or services to customers from anywhere in the world, at any time. This opens up new opportunities for expansion and revenue generation.

eCommerce, small businesses can thrive in the digital marketplace.


eCommerce platforms offer many benefits for small businesses. Here are some key features on how small businesses can thrive in the digital marketplace:  

  1. Reach and Visibility

eCommerce allows small businesses to break geographical barriers and reach customers worldwide. Unlike physical stores, an eCommerce platform enables you to sell your products and services, while showcasing them to a global audience, significantly increasing their visibility and potential customer base. By leveraging the power of online advertising and SEO strategies, you can drive traffic to your online store and open up new opportunities for expansion and revenue.

  1. Reduced Costs

eCommerce platforms offer more cost-effective solutions for small businesses. There are no expenses associated with renting or maintaining a physical store, plus you can save on staffing costs, while being open online 24/7.

  1. Marketing Opportunities

 eCommerce platforms offer various marketing tools and integrations, allowing small businesses to effectively promote their products or services. They can leverage email marketing, social media marketing, and paid advertising to reach their target audience.

  1. Data and Analytics

Platforms can provide valuable data and analytics on customer behavior, sales trends and marketing performance. This information can be very useful in making informed business decisions, improving strategies and overall performance.

By utilizing these marketing tools, you can effectively promote your products, engage with your customers, and build brand loyalty.

Review of top eCommerce platforms


Now that we have a better understanding of what to look for in an eCommerce platform, let’s review some of the top options available for small businesses.


Shopify: A Comprehensive Solution
Shopify is one of the most popular eCommerce platforms in the market. It offers a wide range of features, including a user-friendly interface, customizable themes, and built-in SEO tools. It also provides a secure checkout process and supports multiple payment options. Shopify is suitable for businesses of all sizes and is particularly well-suited for small businesses looking for an all-in-one solution.


WooCommerce: Best for WordPress Sites
If you have a WordPress website, WooCommerce is an excellent choice. It seamlessly integrates with WordPress, allowing you to add eCommerce functionality to your existing site. WooCommerce offers various extensions and plugins, giving you the flexibility to customize your online store. With WooCommerce, you can take advantage of the vast WordPress community and access a wide range of resources and support.


BigCommerce: Ideal for Scaling Businesses
If you’re a small business with ambitions to scale, BigCommerce is worth considering. It offers advanced features, such as built-in marketing tools, multi-channel integration, and powerful analytics. BigCommerce also provides scalability, allowing you to grow your store without worrying about technical limitations. While it may have a steeper learning curve compared to other platforms, it offers the flexibility and functionality needed for businesses planning for growth.

Pricing Comparison of eCommerce Platforms


When choosing an eCommerce platform, it’s essential to consider the pricing structure to ensure it aligns with your budget. Here’s a breakdown of the costs associated with each platform.


Monthly and Annual Costs
Shopify offers different pricing plans, starting from $29 per month for the basic plan, up to $299 per month for the advanced plan. WooCommerce is free to use but requires additional costs for domain registration, hosting, and premium plugins. BigCommerce’s pricing starts at $29.95 per month and goes up to $299.95 per month, depending on your business requirements.


Transaction Fees and Other Hidden Costs
It’s also crucial to consider transaction fees and other hidden costs that may impact your profitability. Shopify charges transaction fees ranging from 2% to 0.5% depending on the plan you choose. WooCommerce and BigCommerce do not charge additional transaction fees but may have fees associated with specific payment gateways or third-party plugins.

Making the Right Choice for Your Business


With various eCommerce platforms available, making the right choice for your small business can be challenging. Here are some factors to consider when selecting an eCommerce platform.


Assessing Your Business Needs
Start by assessing your business needs and considering your specific requirements. Consider factors such as the number of products you plan to sell, the level of customization you need, and the integration options with other business tools.


Considering Your Budget
Take into account your budget and the cost associated with each platform. Factor in not only the initial setup costs but also ongoing fees such as hosting, transaction fees, and premium plugins. Ensure that the platform’s pricing aligns with your long-term business goals.


Evaluating Your Technical Skills
Consider your own technical skills or those of your team. Some platforms may require more technical expertise to set up and manage, while others are more user-friendly and intuitive. Assess your comfort level with the platform’s interface and tools to choose the best fit for your business.


By carefully considering the key features, pricing, and your own business needs, you can make an informed decision and select the best eCommerce platform for your small business. Remember, choosing the right platform is a crucial step towards establishing a successful online presence and driving your business forward in the digital world.

AMP up your eCommerce business.

Neeta is the Content & Community lead at AMP. She has over 8 years experience in eCommerce marketing having previously worked for TradeGecko.

Start today,
for free

Start a free trial of any of AMP’s tools today.