Perfect the Path to more Profit with Customer Journey Tracking
Understand your shoppers' buying habits over time and shift retention and loyalty strategies to increase revenue.
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All the insights you need to supercharge customer loyalty and secure retention
Timing is everything when it comes to retention. Use the 30, 90, 180 and 365 day repurchase rate reports in Lifetimely for both new and existing customers to inform your retention and loyalty programs.
Drive revenue and AOV by promoting the right product at the right time
Which products do repeat customers tend to buy, and in what sequence? Discover more profitable ways of engaging your customers by creating personalised shopping experiences with curated product recommendations that are most likely to sell.
Discover exactly which products and acquisition sources lead to repeat orders
Measure product performance and the impact of campaigns and promotions by breaking down repurchase rate, first product purchased, discount codes used, country, customer tags and more.
You can easily see your repurchase rate broken down by...
Product
See your repurchase rate by product, product type, SKU & more so you can see which products lead to repeat purchases.
Promotions
Understand the long-term impact of your promotions by viewing the repurchase rate of customers that use different discount codes.
Country
See the repurchase rate for different countries and regions to learn where your most loyal customers are.
Tags
Breakdown reports by customer & order tags to segment reports in ways that suit your business.
Introducing the Profit Agent.
The Profit Agent monitors your entire business 24/7 - your P&L, your CAC and LTV, your attribution, your customer behavior, across every connected tool. It's not a dashboard you check. It's an agent that works. When it spots something worth acting on - a profit opportunity, a risk, a segment worth targeting - it tells you, with the full reasoning attached. You approve. It gets done.
The #1 Profit Agent for eCommerce. Powered by $100B+ in GMV across 45,000+ stores.
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"I am obsessed with the Profit Agent. It's so cool, just like having my own data analyst."
Amy Sagar, Head of Marketing at Clevr Blends
"It surfaced a massive variance between Google and Klaviyo. Shifted focus to email, pushed a campaign the same day and saw a 15% sales uplift in three hours."
Leonel, Head of eCommerce at Bunjie
"I'm a team of one. I don't have time to sit with something and let it marinate. The Profit Agent gives me what I need to act on it now."
Chris Eckert, Senior Manager Ecommerce at The Laundress
Group all your data using Segments
Segments reports show metrics from throughout Lifetimely for specific groups of customers, such as by region, with a specific tag or trait, or by sales channel.
This allows you to quickly see what the LTV is for customer marketing lists, what their behaviors are, what are your top acquisition sources, how and what customers are buying, and how much revenue a segment is driving.
Time customer outreach for maximum impact
When might targeted outreach to promote products have the greatest success? Learn when your customers are most likely to reorder or churn so you can perfectly time customer communications to drive sales and retention.
Measure all your subscription metrics
Every business wants to build recurring revenue. Improve LTV and reduce CAC by integrating Lifetimely with Recharge to track and compare the most important metrics from your subscription customer base.
Chosen By The Leading Brands
Here's what our customers have to say
"Lifetimely elevated our strong analytics foundation with granular, product-level intelligence to map customer journeys. This clarity helped us refine our marketing and subscription pathways, leading to faster decision-making and even smarter capital allocation as we grow."
"Lifetimely allows you to build custom dashboards based on what your needs are for the business. So I, as a retention marketer, have my own retention dashboard. The growth marketer, CFO, and CEO have their dashboards. There's literally something for everyone."
"Amazing app that brings together data in a really easy to understand way. If you are tracking new and repeat customers with a focus on lifetime value then this is a must. Customer service is extremely communicative and efficient."
"A powerhouse of an app at an amazing price! We've used Lifetimely to help determine more accurate budget and sales forecasting. Setting up was a breeze and the support has been timely. Can't wait to see what more they add!"
"Lifetimely has become our most important app in regards to tracking profit vs loss for our retail website. This allows us to make realtime, data based decisions. On top of that, the support team at Lifetimely are amazing!"
"I LOVE Lifetimely. I've used it for years. It is such a powerful tool that help me understand my consumers more, purchasing behavior and where to spend money, product innovation and more. "
"This app is everything we needed. We were working too hard to export customer and order information from Shopify, then to manipulate it further in Excel, both time consuming and frustrating if the results didn't match monthly numbers!! If you aren't using this, you're missing out."
"Lifetimely remains one of our favorite tools to use. The Account Management team is highly attentive to our needs and has enabled us to dive even deeper into our customer analytics. From setup through comprehensive data review, Lifetimely serves as a focused, intelligently priced partner."
"It's easily one of the most valuable tools in our e-commerce stack. The insights into LTV and cohort behavior have completely changed how we look at customer retention and acquisition."
"This app has been instrumental in helping my team better understand LTV and create product strategies based on the data - incredibly well organized interface and does a lot more than you realize. Highly recommend."
"Easy to install! I like that this automates upsells based on learnings because it was getting very time consuming doing manual upsells since we are always launching new products. Customer service is 10/10 too."
"I can't recommend Lifetimely enough, it would benefit every eCommerce store to have it installed and review the data."
Start Tracking Your Customers' Full Journey
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