AMP Legal

Last Updated: [1] September 2025

Welcome to AMP. These Terms of Service ("Terms" or "Agreement") govern your use of the applications, services, and websites provided by AMP including any services accessed through the Shopify App Store or our website located at www.useamp.com (collectively, the "Apps"). Please read them carefully.

AMP is a unified brand comprising separate legal entities, collectively referred to as the "AMP Group." Each application, service, and website is legally operated by a distinct entity within the AMP Group. When we refer to "AMP," "we," "us," or "our" in these Terms, we mean the specific legal entity within AMP Group that operates the application, service, or website you are using. A list of these entities can be found [here].

We provide the Apps to you subject to your acceptance of these Terms, which include our Privacy Policy, Cookie Policy, Data Processing Agreement, and any other policies or guidelines we may issue from time to time and make available on our website at www.useamp.com (the "Website"). These Terms also incorporate the terms and conditions of the Shopify App Store, where applicable. All such policies, rules, and guidelines are incorporated by reference into this Agreement. 

THESE TERMS SET FORTH THE LEGALLY BINDING TERMS AND CONDITIONS THAT GOVERN YOUR USE OF THE APPS.  BY ACCESSING OR USING THE APPS, YOU ARE ACCEPTING THESE TERMS (ON BEHALF OF YOURSELF OR THE ENTITY THAT YOU REPRESENT), AND YOU REPRESENT AND WARRANT THAT YOU HAVE THE RIGHT, AUTHORITY, AND CAPACITY TO ENTER INTO THESE TERMS (ON BEHALF OF YOURSELF OR THE ENTITY THAT YOU REPRESENT).  YOU MAY NOT ACCESS OR USE THE APPS OR ACCEPT THESE TERMS IF YOU ARE NOT AT LEAST 18 YEARS OLD.  IF YOU DO NOT AGREE TO ALL OF THE PROVISIONS OF THESE TERMS, DO NOT ACCESS OR USE THE APPS.

1.  Rights to Access and Use the Apps

1.1  Limited Right to Access and Use.  Subject to your agreement and continued compliance with these Terms, including meeting your payment obligations, AMP grants you a non-transferable, non-exclusive, revocable, limited right to access and use the Apps solely for your internal business purpose. For Apps installed from the Shopify App Store, this right is limited to one store per App. You agree not to use the Apps for any other purpose unless we provide you with prior written authorization. We reserve all other rights in the Apps. 

1.2  Restrictions on Use.  The rights granted to you under these Terms are subject to the following limitations: (a) you may not license, sell, rent, lease, transfer, assign, distribute, host, or otherwise commercially exploit the Apps or any content made available through the Apps, in whole or in part; (b) you may not modify, create derivative works of, disassemble, decompile, reverse compile, or reverse engineer any part of the Apps; (c) you may not access or use the Apps for the purpose of developing or operating a competing product or service; and (d) except as expressly permitted in these Terms, you may not copy, reproduce, republish, display, post, transmit, or distribute any part of the Apps or their content, in any form or by any means; provided, however, that this does not prohibit your internal downloading or exporting of reports, data, or documentation expressly made available to you through the Apps. Any future release, update, or other addition to the functionality of the Apps will be subject to these Terms, unless expressly stated otherwise. You must retain all copyright and proprietary notices on all copies of content obtained from the Apps.

1.3  Modification.  AMP reserves the right, at any time and at its sole discretion, to modify, suspend, or discontinue the Apps, in whole or in part, with or without notice. You agree that AMP shall not be liable to you or any third party for any such modification, suspension, or discontinuation of the Apps or any portion thereof.

1.4  Support.  Support for Apps installed via the Shopify App Store is included in your Subscription. AMP accepts support inquiries at [email protected] and generally attempts to respond within one business day, although no specific response time is guaranteed. AMP makes no commitment to ongoing maintenance, upgrades, or enhancements for these Apps and reserves the right to modify, limit, or withdraw support at its discretion.

1.5  Ownership.  You acknowledge that all intellectual property rights, including copyrights, patents, trademarks, and trade secrets, in the Apps and their content are owned by AMP or its licensors. These Terms do not transfer to you or any third party any right, title, or interest in or to such intellectual property, except for the limited rights of access granted in Section 1.1. All rights not expressly granted under these Terms are reserved. There are no implied licenses granted under these Terms. 

1.6  User Materials.  You may provide, upload, or transmit data, content, or materials into the Apps (“User Materials”) in connection with your use of the Apps. You retain all rights in your User Materials, subject to the rights granted to AMP in these Terms. You hereby grant AMP a non-exclusive, worldwide, royalty-free, sublicensable, and transferable license to use, reproduce, process, host, display, perform, modify, and distribute User Materials solely as necessary to operate, provide, improve, and support the Apps and fulfill our obligations under these Terms. You represent and warrant that you have all necessary rights, licenses, and consents to provide the User Materials and to grant the license above, and that your User Materials do not violate any third-party rights or applicable law. Where your User Materials include personal data about other people, you confirm that the collection, use, and disclosure of that data complies with our Privacy Policy, including obtaining consent where required or relying on another legal basis that is permitted. AMP reserves the right, but has no obligation, to review, monitor, or remove User Materials that it determines, in its sole discretion, may violate these Terms. Please note that User Materials may include personal data. Where applicable, our use of such personal data is governed by our Privacy Policy, which explains your rights and how we handle such data in compliance with applicable law.

1.7  AI Features.  The Apps may include features powered by artificial intelligence, including tools that generate suggested content or insights. You acknowledge and agree that any such features are provided "as is" and may produce incomplete, inaccurate, or inappropriate results. You are solely responsible for evaluating and relying on any AI-generated output, and AMP disclaims all liability arising from such use. 

2.  Indemnification.

You agree to defend, indemnify, and hold harmless AMP, its parent company, affiliates, subsidiaries, employees, contractors, content providers, and assignees, as well as their respective officers, directors, employees, and agents, from and against any and all liabilities, claims, actions, demands, damages, losses, and expenses (including reasonable attorneys’ fees) made by any third party arising out of or related to: (a) your use of the Apps; (b) any transaction resulting from your use of the Apps; (c) your violation of these Terms; (d) your violation of applicable laws or regulations; or (e) your submission, posting, or transmission of any User Materials. AMP reserves the right, at your expense, to assume the exclusive defense and control of any matter subject to indemnification, and you agree to cooperate fully with AMP in asserting any available defenses. You may not settle any matter without AMP’s prior written consent. AMP will use reasonable efforts to notify you of any such claim, action, or proceeding upon becoming aware of it.

3.  Third-Party Links; Other Users

3.1  Third-Party Links.  The Apps may contain links to third-party websites and services, and/or display advertisements for third parties (collectively, “Third-Party Links”).  Such Third-Party Links are not under the control of AMP, and AMP is not responsible for any Third-Party Links.   You use all Third-Party Links at your own risk, and should apply a suitable level of caution and discretion in doing so. When you click on any of the Third-Party Links, the applicable third party’s terms and policies apply, including the third party’s privacy and data gathering practices.  You should make whatever investigation you feel necessary or appropriate before proceeding with any transaction in connection with such Third-Party Links. 

3.2  Release.  You hereby release and forever discharge AMP (and our officers, employees, agents, successors, and assigns) from, and hereby waive and relinquish, each and every past, present and future dispute, claim, controversy, demand, right, obligation, liability, action and cause of action of every kind and nature (including personal injuries, death, and property damage), that has arisen or arises directly or indirectly out of, or that relates directly or indirectly to, the Apps (including any interactions with, or act or omission of, other Apps users or any Third-Party Links).  If you are a California resident, you hereby waive California Civil Code Section 1542 in connection with the foregoing, which states: “A general release does not extend to claims which the creditor does not know or suspect to exist in his or her favor at the time of executing the release, which if known by him or her must have materially affected his or her settlement with the debtor.”

4.  Disclaimers.

THE APPS ARE PROVIDED ON AN “AS-IS” AND “AS AVAILABLE” BASIS, AND AMP (AND OUR SUPPLIERS) EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ALL WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, ACCURACY, OR NON-INFRINGEMENT.  WE (AND OUR SUPPLIERS) MAKE NO WARRANTY THAT THE APPS WILL MEET YOUR REQUIREMENTS, WILL BE AVAILABLE ON AN UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE BASIS, OR WILL BE ACCURATE, RELIABLE, FREE OF VIRUSES OR OTHER HARMFUL CODE, COMPLETE, LEGAL, OR SAFE.  IF APPLICABLE LAW REQUIRES ANY WARRANTIES WITH RESPECT TO THE APPS, ALL SUCH WARRANTIES ARE LIMITED IN DURATION TO NINETY (90) DAYS FROM THE DATE OF FIRST USE.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.  SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

5.  Limitation on Liability.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL AMP (OR OUR LICENSORS) BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY LOST PROFITS, LOST DATA, COSTS OF PROCUREMENT OF SUBSTITUTE PRODUCTS, OR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES ARISING FROM OR RELATING TO THESE TERMS OR YOUR USE OF, OR INABILITY TO USE, THE APPS, EVEN IF AMP HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.  ACCESS TO, AND USE OF, THE APPS IS AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR DEVICE OR COMPUTER SYSTEM, OR LOSS OF DATA RESULTING THEREFROM.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY DAMAGES ARISING FROM OR RELATED TO THIS AGREEMENT (FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION), WILL AT ALL TIMES BE LIMITED TO A MAXIMUM OF FIFTY US DOLLARS (U.S. $50). THE EXISTENCE OF MORE THAN ONE CLAIM WILL NOT ENLARGE THIS LIMIT.  YOU AGREE THAT OUR SUPPLIERS WILL HAVE NO LIABILITY OF ANY KIND ARISING FROM OR RELATING TO THIS AGREEMENT.

SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

6.  Term and Termination.

Subject to this Section, these Terms will remain in full force and effect while you use the Apps.  We may suspend or terminate your rights to use the Apps at any time for any reason at our sole discretion, including for any use of the Apps in violation of these Terms.  Upon termination of your rights under these Terms, your Account and right to access and use the Apps will terminate immediately.   AMP will not have any liability whatsoever to you for any termination of your rights under these Terms, including for termination of your Account.  Even after your rights under these Terms are terminated, the following provisions of these Terms will remain in effect: Sections 1.2 through 1.7 and Sections 3 through 8. Termination may include deletion of your account, data, and all User Materials associated with your use of the Apps. You must immediately stop using the Apps and certify that you have deleted all copies of any software provided under these Terms. For details about how we retain and delete personal data following account termination, including your rights to request erasure, please refer to our Privacy Policy. Upon termination of your account, we may retain your data as described in our Privacy Policy and Data Processing Agreement. These documents outline your rights to request deletion and the conditions under which we retain data for legal or operational purposes.

7.  General

7.1  Changes.  These Terms are subject to occasional revision, and if we make any substantial changes, we may notify you by sending you an e-mail to the last e-mail address you provided to us (if any), and/or by prominently posting notice of the changes on our Website.  You are responsible for providing us with your most current e-mail address.  In the event that the last e-mail address that you have provided us is not valid, or for any reason is not capable of delivering to you the notice described above, our dispatch of the e-mail containing such notice will nonetheless constitute effective notice of the changes described in the notice.  Any changes to these Terms will be effective upon the earlier of thirty (30) calendar days following our dispatch of an e-mail notice to you (if applicable) or thirty (30) calendar days following our posting of notice of the changes on our Website.  These changes will be effective immediately for new users of our Apps.  Continued use of our Apps following notice of such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.

7.2. Governing Law and Arbitration Clause. 

(a) Governing Law. This Agreement and any action related thereto will be governed, controlled, interpreted, and defined by and under the laws of Singapore, without giving effect to any conflicts of law principles that would require the application of laws of another jurisdiction.

(b) Arbitration. All claims and disputes arising out of or in connection with the Terms, or the use of any product or service provided by AMP, that cannot be resolved through informal negotiation shall be referred to and finally resolved by arbitration in Singapore in accordance with the Arbitration Rules of the Singapore International Arbitration Centre in force when the Notice of Arbitration is submitted (“Applicable SIAC Rules”), which rules are deemed to be incorporated by reference in this Section. The seat of such arbitration will be Singapore and all proceedings will be conducted in the English language. The parties agree that the applicable Expedited Procedure Rules under the Applicable SIAC Rules will apply irrespective of the amount in dispute. The Tribunal will consist of one arbitrator to be appointed by the President of the Court of Arbitration of the Singapore International Arbitration Centre. Deposits and fees to cover the costs of arbitration will be shared equally by the disputing Parties. The award rendered by the arbitrator will, in addition to dealing with the merits of the case, fix the costs of the arbitration and decide which of the Parties will bear such costs or in what proportions such costs will be borne by the Parties hereto. The award rendered by the arbitrator or arbitrators will be final, conclusive and binding on all Parties to this Agreement and will be subject to execution and enforcement in any court of competent jurisdiction. 

(c) Confidentiality.  All aspects of the arbitration proceeding, including but not limited to the award of the arbitrator and compliance therewith, shall be strictly confidential.  The parties agree to maintain confidentiality unless otherwise required by law.  This paragraph shall not prevent a party from submitting to a court of law any information necessary to enforce this Agreement, to enforce an arbitration award, or to seek injunctive or equitable relief.

(d) Severability.  If any part or parts of this Agreement are found under the law to be invalid or unenforceable by a court of competent jurisdiction, then such specific part or parts shall be of no force and effect and shall be severed and the remainder of the Agreement shall continue in full force and effect.

(e) Claims Not Subject to Arbitration.  Notwithstanding the foregoing, claims of defamation, violation of the U.S. Computer Fraud and Abuse Act, and infringement or misappropriation of the other party’s patent, copyright, trademark or trade secrets shall not be subject to this Agreement. Each party may also seek injunctive or equitable relief in a court of competent jurisdiction to protect its intellectual property rights or confidential information pending the outcome of arbitration.

7.3  Electronic Communications.  The communications between you and AMP use electronic means, whether you use the Apps or send us emails, or whether AMP posts notices on the Apps or communicates with you via email. For contractual purposes, you (a) consent to receive communications from AMP in an electronic form; and (b) agree that all terms and conditions, agreements, notices, disclosures, and other communications that AMP provides to you electronically satisfy any legal requirement that such communications would satisfy if it were in a hardcopy writing. The foregoing does not affect your non-waivable rights.

7.4  Entire Terms.  These Terms constitute the entire agreement between you and us regarding the use of the Apps. Our failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision. The section titles in these Terms are for convenience only and have no legal or contractual effect. The word “including” means “including without limitation”.  If any provision of these Terms is, for any reason, held to be invalid or unenforceable, the other provisions of these Terms will be unimpaired and the invalid or unenforceable provision will be deemed modified so that it is valid and enforceable to the maximum extent permitted by law.  Your relationship to AMP is that of an independent contractor, and neither party is an agent or partner of the other.  These Terms, and your rights and obligations herein, may not be assigned, subcontracted, delegated, or otherwise transferred by you without AMP’s prior written consent, and any attempted assignment, subcontract, delegation, or transfer in violation of the foregoing will be null and void.  AMP may freely assign these Terms.  The terms and conditions set forth in these Terms shall be binding upon assignees. 

7.5  Copyright/Trademark Information.  All rights reserved.  All trademarks, logos and service marks (“Marks”) displayed on the Apps are our property or the property of other third parties. You are not permitted to use these Marks without our prior written consent or the consent of such third party which may own the Marks.

8.  App Contact Details:

The legal entity responsible for each App or service is listed below. These entities collectively operate under the AMP Group brand, but each is independently responsible for its respective service under these Terms.