Lifetimely Kno

KnoCommerce x Lifetimely. The Persona-to-Profit Duo for Data-Driven DTC Brands.

Kno turns your post-purchase survey into 60+ data points and ready-made audiences. The Profit Agent turns them into personas priced on profit, tracked over time.

Connect once to see who to keep and grow.

Connect Kno Connect Kno

Every audience starts as zero-party attribution data, what the customer told you directly. The Profit Agent adds real margin and true LTV at 6, 12 and 18 months to it.

Stack the audiences Stack the audiences

Kno filters one data point at a time. The Profit Agent combines several into a single persona in plain language, no manual filtering.

Price the persona Price the persona

See what that persona is actually worth in profit, not Kno's same-day survey-adjusted estimate.

Track it Track it

Push the persona to Klaviyo as a segment and get its revenue and profit reported back in Slack.

What you can ask about your audiences

Persona value

"Which persona is actually worth the most, not just the biggest?"

Kno's filters can isolate any one data point on its own. Merge a few — gender, age, who they bought for — and see what that persona is worth in real profit, not just how many people are in it.

Audience vs profit

"Is my biggest audience my most profitable one?"

Based on Kno responses, your biggest audience isn't always your most profitable one. Ranks every Kno audience by contribution profit, so the one you act on first is the one that pays.

LTV over time

"What does this audience actually earn once it's had time to mature?"

Kno's survey-adjusted LTV is a useful early estimate from the moment someone responds. Tracks that same audience's real margin and LTV as it matures at 6, 12 and 18 months, computed from live store data, so you see the fuller picture.

Upsell targeting

"Which respondents are worth the in-survey upsell Disco serves?"

Kno's Disco can offer an upsell the moment someone answers your survey. The Profit Agent ranks respondents by existing profit first, so the offer goes to people worth the margin it costs.

Track the segment

"Once I've built this persona, is it actually paying off?"

Kno builds the audience from the answers you collect. The Profit Agent turns it into a persona priced on profit, pushes it to Klaviyo, and reports back on its revenue and profit in Slack — the answer doesn't end at the audience.

How the Profit Agent complements Kno

Kno your customers, deeply. The Profit Agent tells you what they're worth.

Get to know your customers better through post purchase surveys, then have Lifetimely Profit Agent summarize your core personas, personalize your email and sms communications and drive loyalty and real profit.

With Kno

Kno's 60+ data points filter one at a time, so building a customer persona from several answers means exporting the data and combining it by hand, time that could go into acting on what you find instead
Based on Kno responses, your biggest audience isn't checked against margin, so it can quietly run thin on profit
Kno's survey-adjusted LTV is a same-day estimate, with no view of what a persona is worth at a proper 6, 12 or 18-month maturity window
A Disco upsell can reach a respondent regardless of whether they're worth the margin it costs
Once an audience is built, nobody circles back to check whether it earned what it promised

Add the Profit Agent

Combines any number of Kno audiences or data points into one persona on request, no manual filtering
Ranks every audience by contribution profit, not how many people are in it
Adds real profit and true LTV at 6, 12 and 18 months alongside Kno's survey-adjusted estimate
Prices upsell targeting on existing customer profit before Disco sends the offer
Builds the Klaviyo segment and reports back on what it earns over time

Every Kno data point, turned into a number you can track.

  • Combine audiences into one profit-ranked persona
  • See real LTV at 6, 12 and 18 months, beyond Kno's same-day estimate
  • Track the persona as a Klaviyo segment after it goes live
Which customers are worth flagging early for a subscription push?

Customers who use it weekly and heard about you from a friend average $218 in lifetime profit, versus $72 storewide, on 340 customers. New customers matching this combo are likely just as valuable, worth flagging early for a subscription push in your post purchase flow in Klaviyo. Want me to build it as a dynamic segment?

Build the segment
Klaviyo segment created

Daily use + referred by a friend

340 customers

Dynamic · Auto-updating as new customers match.

Ask the agent to do anything...

How does this audience's LTV look once it's had time to mature?

Kno's survey-adjusted LTV for gift buyers is a useful early estimate from the day they respond. At a 12-month maturity window with real margin factored in, this audience is worth $142 in contribution profit per customer. That's strong enough to be worth a dedicated nurture flow, not just your standard post-purchase email.

Want the 6, 12 and 18-month view for every audience?

Show me the maturity view

LTV at maturity

Gift buyers, contribution profit

$77
6 months
$142
12 months
$170
18 months

Kno's same-day estimate: an early signal, not the full picture.

Ask the agent to do anything...

Now that I know my most profitable audience, can you build the list?

The audience we just ranked highest on profit, 184 respondents. Want them built as a Klaviyo list so you can track their revenue and profit in Slack after you send to them?

Build the list
Create a Klaviyo List

Highest-profit Kno audience

184 respondents, profit ranked

Create List Decline

List built and synced to Klaviyo. Revenue and profit will report back in Slack once the first sends go out.

Ask the agent to do anything...

Kno breaks down every answer. Make sure you know what each one is worth.

Connect Kno, your post-purchase survey, and the Profit Agent turns its zero-party data into a single persona, prices it on real profit and true LTV, and builds a Klaviyo segment for lifecycle marketing and personalization. Open it whenever an audience is worth a closer look.